Privacy Policy

Last updated: September 13, 2026

This Privacy Policy explains how Soubesize collects, uses and protects information when you visit our website, create an account, contact us or place an order.

Information we collect

We may collect your name, email address, telephone number, billing and shipping address, account details, order history, messages sent to our team, and technical information such as browser type, device information, IP address and cookie data.

How we use information

• Process orders, payments, delivery, returns and customer service requests.
• Create and maintain customer accounts.
• Protect the store against fraud, misuse and security threats.
• Improve our products, website and shopping experience.
• Send marketing messages only where permitted and provide an unsubscribe option.
• Meet applicable accounting, tax and legal obligations.

Payments and service providers

Payment details may be handled directly by the payment provider shown at checkout. We may share only the information needed with service providers that support payments, hosting, delivery, email, analytics, fraud prevention and store operations. We do not sell personal information.

Cookies

The site may use necessary cookies for the cart, checkout, login, security and preferences. Optional analytics or marketing technologies may be used where enabled and permitted.

Data retention and security

We retain information only for as long as reasonably needed for orders, customer service, legal obligations and dispute resolution. We use reasonable safeguards, but no online service can guarantee absolute security.

Your choices and rights

Depending on where you live, you may have rights to request access, correction or deletion of personal information, or to object to certain uses. Some information may need to be retained where required by law or to complete a transaction.

Children

Soubesize is not intended for children under 13, and we do not knowingly collect their personal information.

Policy updates

We may update this policy as the store or applicable requirements change. The latest revision date will appear at the top of this page.